Terms of service
OVERVIEW
Welcome to Derma Lab! The terms "we", "us" and "our" refer to Derma Lab. Derma Lab operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Derma Lab is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You agree that all information provided is accurate, current, and complete.
You are responsible for maintaining the security of your account and all activity under it. You may not transfer or sell your account.
SECTION 2 - OUR PRODUCTS
We strive to display our products as accurately as possible. However, we do not guarantee that colors or product appearance will match exactly what you see on your device.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Derma Lab reserves the right to accept or decline any order.
Orders are only confirmed once payment has been processed and acceptance is communicated. We may cancel or modify orders and will attempt to notify you if this occurs.
All purchases are subject to our Refund Policy [LINK].
SECTION 4 - PRICES AND BILLING
Prices may change at any time without notice. Final pricing is confirmed at checkout.
Prices do not include taxes, shipping, or customs fees unless stated otherwise.
You agree to provide accurate billing and payment details and authorize us to charge your selected payment method.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, or external factors. Risk of loss transfers to you once the product is handed to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this site (branding, text, images, videos, etc.) is owned by Derma Lab or its licensors and is protected by intellectual property laws.
You may not reproduce or use our content without written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools "as is" without warranties. Use of these tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or their content. Access them at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Derma Lab is powered by Shopify. However, all transactions are between you and Derma Lab.
You agree that Shopify is not liable for any issues related to purchases made through our store.
SECTION 10 - PRIVACY POLICY
Your personal information is handled according to our Privacy Policy [LINK] and Shopify's Privacy Policy.
SECTION 11 - FEEDBACK
Any feedback you provide may be used by us without restriction or compensation.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors or inaccuracies and cancel orders if necessary.
SECTION 13 - PROHIBITED USES
You agree not to misuse the Services (fraud, hacking, spam, illegal activity, etc.). Violations may result in account termination.
SECTION 14 - TERMINATION
We may terminate your access at any time. Obligations and liabilities incurred prior to termination remain in effect.
SECTION 15 - DISCLAIMER OF WARRANTIES
All Services and products are provided "as is" without warranties of any kind, to the fullest extent permitted by law.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Derma Lab shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Derma Lab and its partners from claims resulting from your violation of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision is invalid, the remaining provisions remain enforceable.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Derma Lab.
SECTION 20 - ASSIGNMENT
We may assign these Terms without notice. You may not assign them without consent.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.
SECTION 22 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance.
SECTION 23 - CONTACT INFORMATION
Questions about the Terms should be sent to:
Company Details:
Company Number: 16261900
71-75 Shelton St, London WC2H 9JQ
United Kingdom
SMS Marketing Terms
By consenting to Derma Lab's SMS marketing, you agree to receive recurring messages (order updates, promotions, abandoned cart reminders, etc.).
- Message frequency varies
- Consent is not a condition of purchase
- Reply STOP to unsubscribe
- Message/data rates may apply
For help, reply HELP or contact contact@derma-lab.co